Shipping policy

Dear Fellow Fur Parent, 👋

First off, thank you so much for choosing FURRYNOOK to gear up your furry sidekick’s adventures! We’re thrilled to bring our pet outdoor essentials to you, no matter where you and your pup (or kitty!) call home—yep, we ship worldwide! 🗺️

A quick little note before we dive in: If you need to cancel or request a refund, we can help with that only if your order hasn’t shipped yet. Once it’s on its way to you, we can’t process returns or refunds anymore—thanks for understanding! 💛

Shipping Fees & Free Shipping Perk 🎉

  • Orders under $39: A small shipping fee of $4.9 applies.
  • Orders $39 or more: FREE shipping—our little gift to make your pet parent journey easier!

Delivery Times & Expedited Option ⏱️

  • Standard Shipping: Your package will arrive in about 15 days. Perfect if you’re planning ahead for your next adventure!
  • Expedited Shipping: Need gear faster? Add expedited shipping for $19.9, and your order will be at your door in roughly 10 days—great for last-minute trips or unexpected needs!
A quick heads-up: Delivery times are estimates. Sometimes things like customs clearance, local logistics, or busy shopping seasons might slow things down a tiny bit. But don’t worry—once your order ships, we’ll send you a tracking number right away! You can follow its journey real-time, so you’ll know exactly when to prep your fur baby for their new gear. 📦

If you have any other questions about shipping, feel free to reach out anytime. We’re here to help!

Warmly,

The FURRYNOOK Team 🐾